Medical Risk Solutions LLC Reports 40% Decrease in Patient Call Volume After Using eClinicalWorks and healow Solutions

By: February 13, 2024 at 10:02

Patients turn to healow Open Access for appointment self-scheduling, decreasing administrative burdens and streamlining front office workflows  WESTBOROUGH, Mass. — February 13, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Florida-based Medical Risk Solutions LLC and its onsite-care division My Health OnsiteSM, have tremendously benefited from leveraging the eClinicalWorks Cloud EHR and healow® patient engagement solutions. The practice reported a 40% decrease in patient call volume after implementing healow Open Access®, the online appointment booking solution. Using this technology, the practice has increased patient engagement and improved […]
READ MORE

70-Provider Health Practice Increases Patient Engagement and Streamlines Administrative Processes with eClinicalWorks EHR and healow Solutions

By: October 10, 2023 at 9:59

Valley ENT, PC has reached 10,000 patients since its first text2pay campaign in July with healow Payment Services WESTBOROUGH, MA.—October 10, 2023—eClinicalWorks®, the largest ambulatory cloud EHR, today announced that  Valley ENT, PC as reached roughly 10,000 patients with its first text2pay campaign in July with healow Payment Services. The 70-provider multispecialty health practice serves thousands across 20 locations in Phoenix metro, Tucson and southern Arizona, and Flagstaff to northern Arizona. With eClinicalWorks and healow, the practice can access patient engagement solutions like Open Access –the online appointment booking solution—Kiosk, […]
READ MORE

Garden City Pediatric Associates Improves Patient Experiences with eClinicalWorks Cloud EHR and healow

By: May 18, 2023 at 9:58

Massachusetts-based pediatric clinic streamlines processes and increases efficiencies with eClinicalWorks and healow WESTBOROUGH, MA.—May 18, 2023— eClinicalWorks® , the largest ambulatory cloud EHR, today announced that Garden City Pediatric Associates has achieved enhanced patient satisfaction and streamlined processes for front and back-office staff with the eClinicalWorks Cloud EHR and healow® patient engagement technology.   Garden City Pediatric Associates now leverages the healow® suite of patient engagement tools — a comprehensive, EHR-agnostic, cloud-based platform for patients, practices, payers, hospitals, and health systems — including:  healow CHECK-IN™: healow CHECK-IN allows patients to […]
READ MORE

Women’s Health Associates Sees 40% Increase in Revenue Cycle Payment Processing with eClinicalWorks EHR and healow

By: April 11, 2023 at 9:58

Women’s health practice reports success with healow Payment Services WESTBOROUGH, MA.—April 11, 2023— eClinicalWorks®, the largest ambulatory cloud EHR, today announced Women’s Health Associates, a full-service women’s health practice in Boise, ID, has seen a 40% increase in revenue cycle payment processing with healow Payment Services. healow Payment Services provides patients with a simplified payment process while helping Women’s Health Associates reduce administrative burdens.   “Prior to healow Payment Services, we had problems with collecting timely payments, which added stress to our administrative and revenue cycle teams. We wanted to […]
READ MORE

Why the Healthcare Kiosk Still Matters Today

By: October 28, 2021 at 7:30

Although there are now ways for patients to check in before walking in to a healthcare facility, the kiosk still plays a large role in healthcare. A recent study that looked at 28,636 kiosk-based patient encounters found that check-in time decreased, daily gross and individual point of sale returns increased, and that more satisfaction surveys were completed by patients.
READ MORE

Better Ways to Hear Patients’ Stories

By: March 23, 2021 at 9:10

Dr. Kenneth LeCroy says his family primary care practice, Lighthouse Family Medicine, often has nurse practitioner students who are eager to know what each patient’s diagnosis is. As much as diagnoses matter, Dr. LeCroy offers these students a broader perspective.
READ MORE

CityMD: Transforming walk-in and urgent care

By: July 3, 2017 at 10:00

Does a minute make any difference in your life? How about two minutes? Or three? At CityMD, every minute counts. Perhaps that’s because the network of walk-in medical clinics covers much of metropolitan New York City and northern New Jersey, where life is so fast-paced that Americans everywhere are familiar with the expression a “New York minute.”
READ MORE