United Digestive Partners with eClinicalWorks to Enhance Patient Experience with AI-Powered Solution, healow Genie

By: April 3, 2025 at 9:58

WESTBOROUGH, Mass. — April 3, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that United Digestive has selected healow® Genie – a first-of-its-kind, EHR-agnostic, AI-powered contact center solution – for implementation across its practices. The soon-to-be-launched integration will provide patients round-the-clock access to crucial health information through text, chatbot, or voice call. The AI medical receptionist’s role includes arranging appointments, facilitating bill payments, and handling medication refills or referral requests.
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eClinicalWorks and healow Genie to Assist Nation’s Largest Neurology Practice to Transform Patient Experience

By: February 27, 2025 at 9:58

First Choice Neurology to automate over 35,000 monthly incoming calls with new AI-powered technology WESTBOROUGH, Mass. — February 27, 2025 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that First Choice Neurology has selected the first-of-its-kind, EHR-agnostic, AI-powered contact center solution healow® Genie to improve patient engagement. The intelligent assistant offers patients 24/7 access to vital health information via voice call, text, or chatbot. With 63 locations across Florida, First Choice Neurology stands as the state’s largest and most prominent neurology center. As it has experienced a significant rise […]
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eClinicalWorks Survey Finds that AI is a Catalyst to Transform the Healthcare Industry with 90% of HCPs Reporting Favorable View of AI

By: December 11, 2024 at 8:58

Healthcare professionals identify how AI-powered solutions can help reduce provider burnout and improve operational efficiency WESTBOROUGH, Mass. — December 11, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced the results of a recent survey conducted to identify key operational and clinical challenges healthcare professionals face and the opportunities to apply innovative AI solutions to overcome those obstacles. Overwhelmingly, 90% of the surveyed healthcare professionals reported a favorable or very positive view of AI. The survey found that AI-powered solutions can improve practice efficiencies, reduce provider and staff burnout, […]
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eClinicalWorks Unveils Ground-breaking AI-Powered Products for Improved Healthcare Delivery at the 2024 National Conference

By: October 28, 2024 at 7:58

  eClinicalWorks prevails as a leader in healthcare AI innovation and announces substantial projected growth WESTBOROUGH, Mass. — October 28, 2024 — More than 4,000 healthcare professionals and staff from across the nation attended the 2024 eClinicalWorks and healow National Conference, where eClinicalWorks®, the largest ambulatory cloud EHR, unveiled a series of transformative AI-powered enhancements and solutions designed to optimize practice and provider efficiency. eClinicalWorks and healow® also announced their expected growth, with a projected record-high $1 billion in revenue in 2024 compared to $917 million in 2023. Key product […]
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