Scaling Your Practice for Success



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scaling up your practice

Imagine that you are a small medical practice with a handful of providers and staff serving thousands of patients. You studied the market and identified a growing need for the services you offer. You chose a great location. You selected eClinicalWorks® and healow® for documentation, practice management, and patient engagement. Your first priority is serving current patients, but you know that long-term success will require growth. Soon, you will face the challenge of attracting more patients. Will you have the personnel and tools necessary to serve them? How will you solve the scalability puzzle? A good option — and a better one You could take the slow and steady route: Be patient, serve your existing patients well, and trust that as your reputation and resources grow, you’ll be able to add staff and patients. That may work, but there’s a better and faster way to achieve scalability. eClinicalWorks and healow offer dozens of innovative solutions. Any one of them can expand efficiency and capacity to some degree, but the combined effect of implementing multiple solutions can truly transform your practice.
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Medical Risk Solutions LLC Reports 40% Decrease in Patient Call Volume After Using eClinicalWorks and healow Solutions



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Patients turn to healow Open Access for appointment self-scheduling, decreasing administrative burdens and streamlining front office workflows  WESTBOROUGH, Mass. — February 13, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Florida-based Medical Risk Solutions LLC and its onsite-care division My Health OnsiteSM, have tremendously benefited from leveraging the eClinicalWorks Cloud EHR and healow® patient engagement solutions. The practice reported a 40% decrease in patient call volume after implementing healow Open Access®, the online appointment booking solution. Using this technology, the practice has increased patient engagement and improved […]
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Priority One for 2024: Staying Focused on Patients



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Provider high-fiving child patient in lap of parent with the eClinicalWorks logo in white in the lower right corner

If it’s the first week of February, it must be National Patient Recognition Week. It happens to coincide with another popular event this time of year – Groundhog Day. While the duration of winter might be a topic of conversation in line at the coffee shop, another topic that might be top of mind is how we will all maintain our health during the cold and flu season. Not even Pennsylvania’s favorite groundhog weather forecaster, Punxsutawney Phil, has the insight to answer that question for you. eClinicalWorks® (eCW) has a bit of insight for you, though. Midwinter is the perfect time for your practice to reconsider, recalibrate, and rededicate your efforts to care for the people who matter most – your patients.
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Premier Orthopaedic and Hand Center Selects eClinicalWorks Cloud EHR and healow for Faster, More Efficient Workflows



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eClinicalWorks Scribe and healow solutions to assist the specialty center in reducing provider burnout and maximizing savings WESTBOROUGH, Mass.— January 4, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Illinois-based Premier Orthopaedic and Hand Center — which provides hand-to-shoulder, hip, knee, and spine care services — has selected the eClinicalWorks intelligent cloud EHR and healow cloud-based solutions to enhance patient care and streamline operations.    As the practice grows and expands its patient population, it is critical to increase efficiency and minimize administrative burden. With V12, the first […]
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23-Provider Dermatology Clinic Increases Patient Engagement and Clinic Growth With eClinicalWorks EHR and healow Patient Engagement Solutions



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healow Open Access enables digital access for the growing patient population and reduces no-shows at Skin Solutions Dermatology WESTBOROUGH, Mass. — December 19, 2023 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Skin Solutions Dermatology – a 23-provider Tennessee-based dermatology and skin cancer surgery clinic – is successfully utilizing eClinicalWorks and healow to allow providers to improve efficiency and enhance patient engagement. The dermatology practice reported an increase in monthly online appointments from a few hundred to well over 1,000 with the help of healow Open Access, the […]
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123-Provider Federally Qualified Health Center Sees 21% Increase in Revenue Cycle Payment Processing with eClinicalWorks EHR and healow



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Heart of Florida Health Center reports success with healow Payment Services WESTBOROUGH, MA.—October 17, 2023—eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Heart of Florida Health Center—a federally qualified health center (FQHC) providing primary and specialty care services in Marion County, Florida — has seen a 21% increase in payment collections with eClinicalWorks EHR and healow Payment Services™. healow Payment Services provides patients with a simplified payment process that helps Heart of Florida Health Center reduce administrative burdens for revenue cycle management (RCM).   Heart of Florida Health Center […]
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New York-Based FQHC Reports 20% Improvement in Patients Controlling High Blood Pressure and a 17% Increase in Depression Screening Utilizing eClinicalWorks



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Betances Health Center establishes standardization and combats physician burnout with eClinicalWorks EHR WESTBOROUGH, MA.—October 5, 2023—eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Betances Health Center— a New York-based federally qualified health center (FQHC) — is successfully utilizing the eClinicalWorks EMR Optimization Services to standardize and enhance organizational efficiency to combat physician burnout. Betances Health Center is also leveraging healow patient engagement solutions to empower patients and improve health outcomes.   Betances Health Center is a leading community-based primary care practice, offering comprehensive and affordable health services to over […]
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Robbins Dermatology Sees Increase in Revenue Cycle Payment Processing with eClinicalWorks EHR and healow



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Wyoming-based dermatology clinic minimizes administrative burden and offers patients secure digital tools with the automated, paperless healow Payment Services WESTBOROUGH, MA.—October 3, 2023—eClinicalWorks®, the largest ambulatory cloud EHR, today announced that over the past two years, Robbins Dermatology has experienced streamlined payment collections and revenue cycle payment processing using healow Payment Services.   Robbins Dermatology offers holistic dermatological care from the only board-certified dermatologist in Sheridan, Wyoming. The Robbins team has an in-depth understanding of the basic science behind skincare and disease and treats patients of all ages, including children. […]
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50-Provider FQHC Significantly Reduces Patient No-Show Rate by Implementing healow No-Show Prediction AI Model



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Total Health Care, Inc. successfully leverages healow no-show prediction AI model to improve access to care WESTBOROUGH, MA.—September 14, 2023— Total Health Care, Inc., a Federally Qualified Health Center (FQHC) in Baltimore, Maryland, is successfully leveraging the healow® no-show prediction AI model to improve patient care, reduce missed appointments, and ultimately increase revenue outcomes.   Total Health Care provides primary care — including dental, behavioral health, podiatry, pharmacy services, and more — to nearly 30,000 patients throughout Metropolitan Baltimore, many of whom are at or below the 200% poverty line. […]
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PsychiaTreat Selects eClinicalWorks EHR and healow to Improve Patient Satisfaction and Engagement



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NY-based behavioral health practice specializing in veteran healthcare leverages the eClinicalWorks Behavioral Health solution WESTBOROUGH, MA.—August 29, 2023— eClinicalWorks®, the largest ambulatory cloud EHR, today announced that PsychiaTreat has selected the eClinicalWorks Behavioral Health solution to improve patient care delivery. This move is expected to enhance the clinic’s efficiency, improve patient care, and streamline operations. PsychiaTreat specializes in treating veterans suffering from mental illness, providing them with cutting-edge treatments approved for PTSD, severe depression, and more.   The Behavioral Health solution from eClinicalWorks offers a range of features and benefits, […]
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