24-Provider Health Center Leverages eClinicalWorks and the healow No-Show Prediction AI Model to Enhance Access to Care



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Federally Qualified Health Center (FQHC) HealthCare Choices NY, Inc. successfully increases show rate by 155% for appointments with a high risk of no-show WESTBOROUGH, Mass. — April 9, 2024 — HealthCare Choices NY, Inc. – a federally qualified health center (FQHC), is successfully leveraging the healow® no-show prediction AI model and eClinicalWorks EHR to reduce the no-show rate, increase revenue outcomes and ultimately improve patient care. The community health center successfully increased the show rate for appointments with a high no-show rate by 155%. By proactively engaging patients through channels […]
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NC-Based Pinnacle Family Care Uses eClinicalWorks AI Assistant for PRISMA to Improve Efficiency



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Providers can accurately review external patient records at the point-of-care using the AI-powered PRISMA search engine  WESTBOROUGH, Mass. — January 17, 2023 — As a small family medicine practice, Pinnacle Family Care struggled to collate and summarize external medical records quickly and seamlessly. They had limited access to visit summaries from hospitals and other organizations using different electronic health records (EHRs). As a result, they spent hours tracking and pulling relevant updates for a single patient’s health information to formulate a comprehensive care plan before the patient’s next visit. Since […]
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Premier Orthopaedic and Hand Center Selects eClinicalWorks Cloud EHR and healow for Faster, More Efficient Workflows



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eClinicalWorks Scribe and healow solutions to assist the specialty center in reducing provider burnout and maximizing savings WESTBOROUGH, Mass.— January 4, 2024 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Illinois-based Premier Orthopaedic and Hand Center — which provides hand-to-shoulder, hip, knee, and spine care services — has selected the eClinicalWorks intelligent cloud EHR and healow cloud-based solutions to enhance patient care and streamline operations.    As the practice grows and expands its patient population, it is critical to increase efficiency and minimize administrative burden. With V12, the first […]
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Texas Family Wellness Clinic Selects Sunoh.ai, Ambient Listening Technology for Clinical Documentation



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The primary care facility seeks to accelerate clinical documentation while maintaining high-quality patient care and boosting overall clinic efficiency WESTBOROUGH, Mass. — November 30, 2023 — Sunoh.ai, an EHR-agnostic, AI-powered ambient listening technology for clinical documentation, today announced that Texas Family Wellness Clinic is eager to adopt Sunoh.ai, enabling their providers to save time on clinical documentation and improve efficiency. Over the past several years, the practice has reported challenges with staffing and training scribes. With the help of Sunoh.ai, they aim to decrease physician burnout and strengthen the patient-provider […]
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Moreno Valley Physicians Associates Empowers Patients and Improves Communication Through Integration with eClinicalWorks AI Tools



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New eClinicalWorks AI assistant tools are improving patient satisfaction and care with multi-language support WESTBOROUGH, Mass. — November 16, 2023 — eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Moreno Valley Physicians Associates (Moreno Valley) — a family medicine practice in Moreno Valley, CA — successfully implemented the new eClinicalWorks AI assistant tools to easily translate medical documentation in its patients’ native language within the EHR, improving care coordination, patient satisfaction, and communication. More than 80% of Moreno Valley’s patient population is Spanish speaking. Without a way to easily […]
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eClinicalWorks and healow Announce $900 Million in Projected Revenue and Significant Investment in AI



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  At the 2023 National Conference, eClinicalWorks and healow announce strong sales and customer growth WESTBOROUGH, MA.—October 20, 2023—eClinicalWorks®, the largest ambulatory cloud EHR, and healow®, a comprehensive, EHR-agnostic, cloud-based platform, today announced its revenue and customer base growth. For 2023, eClinicalWorks and healow project a record $900 million in revenue compared to $800 million in 2022. eClinicalWorks also reports a rapid increase in providers to more than 180,000. With over 10,000 customers on eClinicalWorks V12 — the first multidimensional EHR — eClinicalWorks and healow continue to provide healthcare organizations […]
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eClinicalWorks Integrates with Sunoh.ai, a Revolutionary AI-Powered Ambient Listening Technology Developed by healow for Clinical Documentation



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Sunoh.ai expected to save providers more than an hour a day on clinical documentation WESTBOROUGH, MA.—October 20, 2023—eClinicalWorks®, the largest ambulatory cloud EHR, today announced an integration with Sunoh.ai, an AI-powered ambient listening technology that enables providers to use natural language to seamlessly generate clinical documentation during in-office appointments and televisits. Sunoh.ai is a cost-effective solution to solve key challenges like physician burnout and administrative burden. Work overload can triple the risk of burnout in healthcare. Many factors can contribute to burnout, including intricate documentation that requires the overuse of […]
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50-Provider FQHC Significantly Reduces Patient No-Show Rate by Implementing healow No-Show Prediction AI Model



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Total Health Care, Inc. successfully leverages healow no-show prediction AI model to improve access to care WESTBOROUGH, MA.—September 14, 2023— Total Health Care, Inc., a Federally Qualified Health Center (FQHC) in Baltimore, Maryland, is successfully leveraging the healow® no-show prediction AI model to improve patient care, reduce missed appointments, and ultimately increase revenue outcomes.   Total Health Care provides primary care — including dental, behavioral health, podiatry, pharmacy services, and more — to nearly 30,000 patients throughout Metropolitan Baltimore, many of whom are at or below the 200% poverty line. […]
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eClinicalWorks Brings ChatGPT and AI Models into EHR and Practice Management Solution



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Integration with ChatGPT, cognitive services, and machine learning models will increase value to customers WESTBOROUGH, MA.—April 17, 2023— eClinicalWorks®, the largest ambulatory cloud EHR, today announced it is advancing its intelligent cloud technology with the power of AI — keeping usability, security, and patient safety the top priority. eClinicalWorks recently committed $100 million to Microsoft Azure cloud services. This significant investment gives eClinicalWorks access to the latest innovations available with Microsoft Cloud. Now, eClinicalWorks is integrating its EHR and Practice Management solutions with ChatGPT, cognitive services, and machine learning models from […]
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eClinicalWorks Scribe Technology Assists 150+ Provider New York-Based Medical Center with Cost Savings



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AI-based dictation technology helps Open Door Family Medical Center combat pandemic challenges and reduce physician burnout WESTBOROUGH, MA.—October 25, 2022—With the innovative eClinicalWorks Scribe®— built on a natural language platform — Open Door Family Medical Center, a New York Federally Qualified Health Center serving over 60,000 patients at 16 locations, is reducing provider burnout and maximizing savings. When compared to human scribe services, the potential cost savings with eClinicalWorks Scribe is around $3,700 per month or $44,000 annually per clinician. eClinicalWorks Scribe combines advanced healthcare IT with AI-driven voice-recognition software […]
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