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Published on Tuesday, August 20, 2024
Discover how Phoenix Pointe Psychiatry transformed from a fledgling startup to a thriving independent practice in just six months with the help of eClinicalWorks® RCM™ Services. Psychiatric Physician Zakary Call shares his journey of launching his practice to meet Arizona’s urgent need for psychiatric care. By leveraging eClinicalWorks expertise in billing and collections, Phoenix Pointe achieved a remarkable 98% first-pass acceptance rate and 98% net collections, all while reducing administrative burdens and operational costs. Call’s story highlights the tangible benefits and impressive results of partnering with eClinicalWorks, enabling him to focus on providing exceptional patient care.
“First-pass acceptance rate is up around in the 90s, I believe it’s like 97-98% first-pass acceptance rate, which is huge. Net collections are 98% or above depending on the month, which is another unheard-of figure for practices out there, especially small practices that are just getting started. So, to have in our first six months as a startup, having 98% collections is amazing.”
– Zakary Call, Physician Assistant and Lead Provider at Phoenix Pointe Psychiatry
Topics From This Episode
For practices that choose to outsource their billing, eClinicalWorks offers an RCM service starting at just 2.9% of collected revenue. With dedicated account managers using RCM tools and comparative analytics, we achieve an industry-leading 98%+ first-pass acceptance rate. We pursue denials and appeals at all levels, keeping your practice informed through real-time dashboards and alerts.
