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In May 2024, eClinicalWorks conducted a survey during two company-hosted summits. Over 120 healthcare professionals responded. The survey captures data on key challenges healthcare professionals face and the AI-powered solutions that can alleviate these obstacles. This AI infographic shows our findings.
Whatever their specialty, however large their practice, and regardless of how diverse their patient populations may be, America’s healthcare professionals share a common challenge — administrative tasks.
Year after year, case studies, surveys, polls, and anecdotal evidence agree that grappling with office administration — everything from check-in and insurance authorizes to care documentation, fax boxes, and gathering patient records — is among the biggest challenges in healthcare.
All that administrative work generates an ever-growing flood of data. And while much of it is essential to providing prompt, quality care to patients, it is also very easy to lose one’s way amid such work. That can leave doctors and staff feeling disconnected — both from the patients they care for and from their own families and personal lives — as their administrative work consumes their evenings, cutting into the “pajama time” we all need to rest, relax, and recharge.
