Results
- eClinicalWorks® integration with Sunoh.ai reduced documentation time
- Saved 2 hours daily
- Doubled the number of visits
- Getting back more “pajama time” by reducing after-hours documentation.
- Minimal edits required for AI-generated notes
“Thanks to Sunoh.ai, we’ve seen a monumental shift in our practice’s efficiency, saving on average 50% or more on documentation time and enabling us to see almost twice as many patients in the same timeframe. It’s been liberating to return our focus to what matters most—patient care.”
–Dr. Annie Reinertsen, M.D., South Shore Family Practice
Problem
Dr. Annie Reinertsen and her team encountered challenges with their patient documentation processes. The practice, handling a diverse range of medical services from well visits for adults and children, obstetrical care, acute care, to in-patient nursing homes, and hospice care, found itself mired in paperwork. The extensive time spent on documenting patient visits, often extending into the evenings, impeded the doctors’ ability to focus on patient care and enjoy personal time. This situation highlighted an urgent need for an efficient solution to manage documentation without sacrificing the quality of patient interaction or personal work/life balance.
Solution
The introduction of Sunoh, an AI medical scribe, changed the way Dr. Reinertsen’s practice approached medical documentation. It allowed real-time documentation during patient visits, significantly reducing the need for post-visit data entry. With Sunoh, the practice observed a drastic reduction in documentation time, by about 50% or more, freeing up several hours daily that could be redirected towards patient care or personal time. Sunoh’s accuracy in capturing conversations and filtering out irrelevant information minimized the need for extensive edits, streamlining the documentation process further. The adoption of a medical AI scribe not only optimized the practice’s operational efficiency but also reinstated the joy of practicing medicine for Dr. Reinertsen and her team.
About Practice:
Founded in 1988 by Daniel Hardie, M.D., and Alice McMahon, PA-C, South Shore Family Practice is situated in Marquette, Michigan. The practice offers services that include acute care, asthma services, and home care. Emphasizing a collaborative and communicative approach, the practice is committed to proactive healthcare, annual visits, and up-to-date, personalized health maintenance advice.