Sales: 508-836-2700
Results
- Increased Revenue: Billed over 120,000 claims since July 2023
- Enhanced Efficiency: Streamlined patient check-in and insurance processing
- Improved Support: Weekly one-on-one consultations with a dedicated RCM representative
- Operational Growth: Efficient employer health portal for scheduling and results management
“The RCM services from eCW have been very helpful. With eCW, we have a dedicated person that works with us weekly to go over our numbers, ensuring we generate the most revenue from each claim and properly complete our billing. This has been instrumental in our growth.”
Dr. Chantal Gabriel, Doctors Place
Problem
Dr. Chantal Gabriel’s practice encountered several challenges with their previous EHR system. They lacked personalized support and effective Revenue Cycle Management (RCM™) services, which led to difficulties in correctly processing claims and maximizing revenue. The absence of dedicated guidance meant that billing and claims completion were cumbersome, hindering the practice’s financial growth and operational efficiency.
Solution
Switching to eCW RCM services resolved these issues by offering personalized, weekly consultations with a dedicated RCM representative. This support enabled the practice to efficiently manage billing, process claims accurately and optimize revenue. The streamlined patient check-in process and employer health portal further enhanced operational efficiency, allowing seamless scheduling and insurance processing.
About Practice:
Doctors Place delivers personalized healthcare, offering services tailored to unique needs. Their offerings include tailored weight loss plans, DOT physicals, vaccinations, and rapid testing for conditions like flu and COVID.
