Using Scribe to Combat Physician Burnout

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“While physicians may understand the quality of the care, patients don’t really understand the quality of the care. They understand the quality of the experience. So that’s why our mission is both outstanding medical care and an exceptional healthcare experience.”
Dr. James S. Leavitt, President, Gastro Health

Practice Info

  • Gastro Health
  • 120+ providers and more than 50 locations
  • Serving thousands of patients daily throughout Southern Florida
  • Gastro Health specializes in the treatment of gastrointestinal disorders and provides education regarding nutrition and digestive health. In just two years with eClinicalWorks, the practice has become a model for the implementation of the many options available within the EHR and has focused on the use of eClinicalWorks Scribe to streamline documentation and reduce the risk of physician burnout.
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Problem

In late 2016, Florida’s Gastro Health, a rapidly growing multi-specialty practice, realized that meeting the demands of healthcare IT documentation without losing focus on patients would require a new, more powerful EHR that matched their philosophy of providing an outstanding experience for both physicians and patients.

Solution

Gastro Health recognized that eClinicalWorks offered them the flexibility and power they needed for documentation, along with dozens of other tools to fulfill their mission. Staff are already veterans of three eClinicalWorks National Conferences and are using eClinicalWorks Scribe to speed workflows and reduce the risk of physician burnout.

Results

Providers have reduced the number of clicks needed to complete their documentation, and are getting back precious minutes each day. They are achieving higher quality care for their patients and are able to spend more time with their families, pursuing their hobbies, and enjoying the work/life balance that makes them better doctors.

About Gastro Health

Based in Miami, and working with offices and hospitals throughout Southern Florida, Gastro Health is one of the state’s leaders in the treatment of gastrointestinal disorders, and provides education regarding nutrition and digestive health. The practice has more than doubled in size in just two years, and adopted the eClinicalWorks cloud-based EHR/PM solution to help manage that growth. Providers are actively using eClinicalWorks Scribe to speed workflows and reduce the risk of physician burnout. And Gastro Health continues to offer more and more of the many options available within eClinicalWorks, striving to create the best possible healthcare experience for each of its patients.