Sales: 508-836-2700
Results
- Efficiency in Documentation: 80% to 90% of patient notes completion rate achieved during patient visits, reducing after-hours documentation.
- Additional Patients Seen: Saw 3 to 5 more patients daily due to improved operational efficiency.
- More Stethoscope Time: Reduced admin tasks, increased face-to-face patient time while lowering physician burnout.
- Improved Time Management: Saved approximately 6 to 7 minutes per patient, optimizing the overall patient handling process.
“Since integrating Sunoh with eClinicalWorks, our practice has seen a remarkable improvement, with an 80% to 90% increase in the efficiency of completing patient notes. This has not only allowed for more enriching patient interactions but has also significantly cut down on physician burnout, proving that the right technology can bring us back to the heart of patient care.”
– Dr. Binu George, MD, Douglas County Family Practice
Problem
The practice faced several critical challenges that hindered their ability to deliver patient-centered care efficiently. The primary issue was the overwhelming administrative burden, particularly the time-consuming process of entering patient information and notes manually, which significantly reduced face-to-face interaction with patients. This not only impacted the quality of patient care but also contributed to physician burnout, a growing crisis in the healthcare industry. The practice’s reliance on outdated methods and resistance to change exacerbated these problems, making it difficult to manage the increasing patient load and maintain high standards of care.
Solution
The introduction of Sunoh.ai with its integration with eClinicalWorks®, changed the practice’s approach to patient care and administrative tasks. Sunoh.ai enabled Dr. George and his team to automate the documentation process, reduce the time spent on typing and clicking, which allowed for more meaningful face-to-face interactions with patients. This technology increased efficiency, enabling the practice to see 3 to 5 more patients daily without compromising care quality. Furthermore, Sunoh helped reduce errors in patient records and medication orders, enhancing patient safety. The system’s intuitive design and ease of use meant that even those initially reluctant to adopt new technologies found it indispensable. Most importantly, Sunoh played a crucial role in alleviating physician burnout by reducing administrative burdens and allowing doctors to focus on what they do best — caring for patients.
About Practice:
Established in 1989, Douglas County Family Practice has been a cornerstone of community-based medicine in the local area, delivering comprehensive primary care to all patients, regardless of insurance type or payment method. Their practice stands out for its commitment to individualized treatment plans, leveraging evidence-based medicine and the latest medical advancements to cater to each patient’s unique needs. With a friendly and collaborative environment, their skilled providers offer specialized care in pulmonary medicine while ensuring seamless coordination with primary care physicians.
