Patient Relationship Management

• 1 February, 2022
• blog

National Patient Recognition Week occurs each year during the first week of February, coinciding with another popular event — Groundhog Day. This year, we imagine that winter’s duration is probably not the first thing on the minds of providers and patients. They’re more likely to be asking how much longer the COVID-19 crisis will last!

• 1 July, 2019
• blog

With value-based care the new standard in medicine, attention is increasingly focused on what healthcare organizations can do to improve Patient Engagement. A clear strategy for retaining patients and attracting new ones is a key part of delivering consistent, quality care.

• 12 June, 2017
• blog

Riverdale Family Practice (RFP) knows firsthand what busy is. Marking their 30th year in the Kingsbridge/Riverdale neighborhood of the Bronx, New York, RFP serves more than 35,000 people — young and old, rich and poor, from every corner of their neighborhood — which in the Bronx means from every corner of the globe.