Patient-provider relationship

• 11 September, 2019
• blog

To thrive in today’s healthcare environment, practices need to understand how a rapidly changing market is making a subtle shift from patient-centric care to creating a customer-centric experience.

• 31 July, 2019
• blog

To thrive in today’s healthcare environment, a strong online presence is vital for quality patient care. A recent survey conducted by Healthcare Dive found that 80% of respondents had conducted a health-related online search in the past year. And, 60% of the respondents admitted they would forgo an appointment, even after being referred, if the provider has poor quality reviews.