Patient Engagement

• 31 January, 2020
• blog

An October 2018 study commissioned by the referral management platform Fibroblast found that 87% of healthcare executives say that addressing the loss of patients to their competitors is a high priority. At the same time, the survey found that about a quarter of executives either do not track so-called patient “leakage” or don’t understand why it occurs and what to do about it.

• 14 August, 2019
• blog

The healthcare industry is undergoing dramatic efforts to improve the delivery of care. Lots of changes have already occurred that have expanded access to quality care. Now, the challenge is to shift the conversation to focus on optimizing health that emphasizes patient-centered care.

• 31 July, 2019
• blog

To thrive in today’s healthcare environment, a strong online presence is vital for quality patient care. A recent survey conducted by Healthcare Dive found that 80% of respondents had conducted a health-related online search in the past year. And, 60% of the respondents admitted they would forgo an appointment, even after being referred, if the provider has poor quality reviews.

• 1 July, 2019
• blog

With value-based care the new standard in medicine, attention is increasingly focused on what healthcare organizations can do to improve Patient Engagement. A clear strategy for retaining patients and attracting new ones is a key part of delivering consistent, quality care.

• 28 June, 2019
• blog

Patient safety is something I could talk about over and over; patient safety has always played —and always will play — a central role in the success of Eagle Physicians and Associates down here in Greensboro, North Carolina.

• 5 June, 2019
• blog

Telehealth provides convenient care for patients and offers healthcare professionals a more efficient and effective way to treat them. July 1996. It’s 100 degrees Fahrenheit with a broken air conditioner in your car. Work starts in five minutes, and you slam on the breaks two inches away from the rusting Nissan Maxima in front of you.

• 17 April, 2019
• blog

Matt Cady, Chief Innovation Officer at Florida’s Adult Medicine of Lake County, says that before his practice began using eClinicalWorks to track patients moving among care settings, they had a system in place: Post-It® Notes and spreadsheets.

• 27 March, 2019
• blog

Healthcare has tremendous power to do good, but its very complexity can also bring complications. Nowhere is that clearer than when patients are moving from one care setting to another.

• 19 February, 2019
• blog

Why do medical practices reach out to their patients? The answer seems obvious — because patients who are engaged in their own care tend to be healthier, which makes the job of the physician easier and helps control costs. But if the answer is so obvious, why don’t more practices have effective Patient Engagement?

• 13 February, 2019
• blog

Many physicians and their staffs pride themselves on being able to do lots of different tasks. Their intentions are excellent. Doctors, after all, are in the business of helping patients. So, helping as many as possible in the shortest amount of time can’t be a bad thing, right?

• 24 January, 2019
• blog

Champaign is known as the hub of Illinois’ Silicon Prairie, with many technology and healthcare companies. Christie Clinic, founded in 1929, is a vital and growing part of the region’s economy. We now feature more than 180 providers at 22 clinics in east-central Illinois.

• 11 June, 2018
• blog

What happens when primary care practices don’t provide patients with the service they demand, including flexible hours? Someone else does.