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- 13 March, 2025
- blog
Spreading the Word About What Happened in Vegas
A well-known advertising slogan proclaims that "what happens in Vegas, stays in Vegas." But when it comes to the healthcare IT on display at HIMSS25, the mission is exactly the opposite — spread the news as far as possible.
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- 27 February, 2025
- blog
Creating AI Contact Center Solutions for a Quality Patient Experience
In modern healthcare, the patient's experience of healthcare can significantly impact the patient's medical outcome. An article in the Journal of the American Medical Informatics Association emphasizes that a more patient-centered, collaborative approach is needed to strengthen patient engagement.
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- 30 January, 2025
- blog
Implementing an AI-Powered Contact Center Solution to Improve Practice Efficiency
At the 2024 eClinicalWorks® and healow® National Conference, we conducted a survey to identify key operational and clinical challenges faced by healthcare professionals.
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