AI-Powered Contact Center Solution

  • 27 February, 2025
  • blog

Creating AI Contact Center Solutions for a Quality Patient Experience

In modern healthcare, the patient's experience of healthcare can significantly impact the patient's medical outcome. An article in the Journal of the American Medical Informatics Association emphasizes that a more patient-centered, collaborative approach is needed to strengthen patient engagement.

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A doctor on the phone & on screen title reads Implementing an AI-Powered Contact Center Solution to Improve Practice Efficiency
  • 30 January, 2025
  • blog

Implementing an AI-Powered Contact Center Solution to Improve Practice Efficiency

At the 2024 eClinicalWorks® and healow® National Conference, we conducted a survey to identify key operational and clinical challenges faced by healthcare professionals.

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