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- 27 February, 2025
- blog
Creating AI Contact Center Solutions for a Quality Patient Experience
In modern healthcare, the patient's experience of healthcare can significantly impact the patient's medical outcome. An article in the Journal of the American Medical Informatics Association emphasizes that a more patient-centered, collaborative approach is needed to strengthen patient engagement.
Read Continue- 9 January, 2025
- blog
Unveiling Trends Set to Transform Healthcare in 2025
In 2016, a paper in the Yearbook of Medical Informatics — Electronic Health Records: Then, Now, and in the Future — noted that although, over the previous 25 years, computer hardware had become "more affordable, powerful, and compact," many of the early expectations for the EHR had still not been realized.
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