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Unlocking Comprehensive Behavioral Health Solutions with eClinicalWorks

23 January 2025
Blog

eClinicalWorks

It is estimated that more than one in five U.S. adults live with a mental illness. According to 2022 National Survey on Drug Use and Health (NSDUH), 23.1% of the U.S. adult population suffer with mental health or behavioral health conditions.

By leveraging innovative technology, eClinicalWorks enhances the ability of behavioral health practices to provide holistic, patient-centered care. Whether your practice is focused on intensive inpatient programs or looking to expand your reach through telehealth, we offer the tools needed to thrive in today’s healthcare environment.

By integrating comprehensive care solutions, behavioral health practices can deliver improved outcomes, foster greater patient engagement, and streamline operational workflows.

Integrating Behavioral Health Solutions within Healthcare Systems

eClinicalWorks provides tools to integrate behavioral health services into existing healthcare systems. Key features include:

Goal Tracking: Assign and monitor patients’ progress toward personalized goals, enhancing patient engagement and accountability.
Automated Care Plan Reviews: Set reminders for care plan reviews, ensuring that patients and care teams stay aligned on treatment progress.
Patient and Care Team Signoffs: Capture crucial signatures electronically, securing commitment and understanding from all involved parties.
Group Visit Documentation: Simplify the process of scheduling and documenting group sessions, allowing for comprehensive and collaborative care delivery.

“As an outpatient behavioral care center, we need specific tools to manage treatment plans and medication. With the eClinicalWorks EHR, we now have customizable, intuitive dashboards and workflows to meet our clinical, administrative, and billing needs. eClinicalWorks also automates processes like patient registrations, scheduling, intake, and patient communication. This will allow us to offer better and faster care, which is our top priority.”

–Rich Schlauch, President and CEO of Palmetto Counseling & Consulting

Outpatient Care: Comprehensive Support without Hospitalization

For patients who require structured support without the need for hospitalization, eClinicalWorks’ outpatient care solutions are invaluable. Key offerings include:

Therapy and Skills Training: Effective treatment for substance use disorders and co-occurring mental health issues are provided in a flexible, non-residential setting.
Regular Counseling and Consultations: From psychiatry sessions to regular therapy appointments, patients can access a wide range of services tailored to their needs.
Flexible Scheduling: With an emphasis on group visits and efficient schedule management, providers can offer well-rounded support while accommodating patients’ lifestyles.

Telehealth: Expanding Accessibility and Reducing Barriers

eClinicalWorks’ innovative telehealth platform, healow TeleVisits, ensures that patients have access to high-quality care regardless of their location. This virtual solution offers a multitude of benefits including:

Improved Accessibility: Patients residing far from your practice can now receive consistent care, breaking down geographical barriers and increasing treatment adherence.
Reaching New Patients: The telehealth platform connects providers with patients who may struggle to find local services, thereby expanding the reach of your practice.
Reducing Stigma: Offering at-home visits can alleviate the anxiety associated with in-person clinic appointments, encouraging more individuals to seek help.
Convenience and Compliance: By reducing no-show rates and facilitating at-home consultations, telehealth enhances the patient experience and compliance with care plans.

With an emphasis on enhancing patient-centered care, eClinicalWorks recently introduced a 24-hour behavioral healthcare solution. Let’s explore how these features cater to every level of care, from detox and residential services.

“The eClinicalWorks 24-hour behavioral health care solution easily integrates with our systems, supporting interoperability, documentation, and improving staff satisfaction, which helps to improve patient outcomes. It has made our workflows so much easier and helps our providers deliver a full circle of care.”

–Megan Isham, Senior Manager of Clinical Systems at Mental Health Cooperative

24-Hour Inpatient Behavioral Health Care

eClinicalWorks has developed a robust inpatient system, enabling behavioral health facilities to optimize their patient management processes. Key features include:

Dedicated Intake Notes: Streamlined workflows for triage, nursing, and providers ensure that patient care is efficient and tailored.
Structured Screenings: Facilities can utilize standardized or customizable scoring systems, offering detailed interpretation for optimal care.
Patient Tracking: Assigning patients to specific rooms, beds, or recliners allows for precise tracking and enhanced monitoring.
Customizable Progress Notes: Shift notes, BIRP notes, and group visit documentation are fully customizable to support diverse roles.
Safety and Treatment Plans: Facilities can create individualized plans or select from pre-set options for consistent patient care.
Bed Management: Efficiently manage bed availability and cleanliness with a dedicated feature, ensuring readiness for incoming patients.
Comprehensive Discharge Processes: As patients prepare for discharge, the system aids in creating safety plans, treatment plans, and more, ensuring a seamless transition.
Medication Management: eMar integration facilitates precise medication administration, enhancing patient safety and compliance.

eClinicalWorks is redefining the landscape of behavioral health care with solutions that cater to both inpatient and outpatient needs. With a focus on accessibility, quality, and innovation, eClinicalWorks stands out as a leader in transforming how behavioral health care is delivered and experienced. From robust 24-hour inpatient features to flexible telehealth services, the platform ensures that every aspect of patient care is efficiently managed and tailored to individual needs. For more information visit here.