Sunoh.ai: The Trusted Multilingual AI Scribe

  • 20 March 2025
  • Blog
  • 3 minutes

eClinicalWorks

outlines of people with speech bubbles above their heads to represent multilingual capabilities

A study published in the New England Journal of Medicine Catalyst in March 2024, titled “Ambient Artificial Intelligence Scribes to Alleviate the Burden of Clinical Documentation,” examined the extensive implementation of AI medical scribes by physicians at The Permanente Medical Group.

Analyzing over 303,000 patient interactions involving AI medical scribes, the study concluded that physicians generally appreciate the integration of these tools, and patients have provided positive feedback on their use.

The multicultural demographic landscape of the United States requires that healthcare providers communicate in multiple languages. Effective communication between providers and patients holds a significant value. Sunoh.ai, the multilingual AI scribe that is fully integrated within eClinicalWorks EHR system, is transforming the way patient visits are documented and delivered.

Sunoh.ai logo How Does Sunoh.ai Work?

Sunoh.ai utilizes cutting-edge AI technology to document pertinent details from patient-provider interactions. By operating seamlessly in the background during medical consultations, it significantly reduces the time spent on documentation, allowing providers to dedicate more time to patient care.

Photo of iPhone in front of lap top with a sound wave graphic and pause button on each device to illustrate that the device is listening What is a Multilingual AI Scribe?

AI scribe is an advanced technology that assists healthcare providers document patient-provider interactions in real time. A multilingual AI scribe can understand and transcribe conversations from languages other than English, a feature that is indispensable in a medical setting with diverse patient populations.

Why Sunoh.ai Is the Go-To Multilingual AI Medical Scribe

Sunoh.ai has emerged as the preferred choice among healthcare providers due to a suite of features tailored to meet the diverse needs of medical practices:

  • Diverse Language Support: Sunoh.ai is continuously expanding its language portfolio. This feature is particularly advantageous in practices where patients predominantly speak languages other than English, effectively bridging communication gaps and enhancing service quality. Sunoh’s multilingual capabilities allow a doctor and patient to converse in the patient’s preferred language while Sunoh creates a real-time English-language transcript and visit note.
  • Adaptable Across Specialties: From general practitioners to specialized providers like dermatologists, rheumatologists, and behavioral health professionals, Sunoh.ai caters to a wide range of medical fields. It automates the creation of draft Progress Notes, DAP Notes, periodontal charting, and dental plans, among others.
  • Increased “Stethoscope Time”: By minimizing the administrative burden, Sunoh.ai allows providers more time to interact with patients, facilitating deeper understanding and better outcomes. Providers can observe subtle visual and auditory cues, vital for accurate diagnosis and treatment plans.
  • Accurate Visit Records: Sunoh.ai distinguishes clinically relevant information from casual conversation, helping create concise and useful documentation. This ensures that providers focus on medical details crucial for patient care.
  • Time Savings: The platform expedites the documentation process, allowing providers to see more patients or reclaim personal time by reducing the hours spent on paperwork after work.

Customer Testimonials: Real-World Impact of Sunoh.ai

The transformative impact of Sunoh.ai is echoed in the experiences of leading healthcare centers:

MedFlorida Medical Centers

Dr. Robert DeLuca, EMR innovation administrator at MedFlorida Medical Centers, says: “One of our key objectives is to alleviate provider burnout, and Sunoh.ai has been a critical ally in this mission. Its multilingual capabilities have been a game-changer for us, notably improving our services to our 70% Spanish-speaking community and seamlessly integrating Portuguese to cater to our diverse clientele.”

Northern Virginia Health Center

Jesse Burke, IT manager at Northern Virginia Health Center, notes: “Sunoh.ai helps providers engage with Spanish-speaking patients effectively as it picks up the translator dialogue and accurately documents patient interactions, saving us substantial time daily. With Sunoh.ai and other AI tools, we can efficiently deliver personalized, more convenient care to our patients.”

Clinica Medica Primaria de Rising Sun

Dr. Jose Ma, a provider at Clinica Medica Primaria de Rising Sun, says: “With Sunoh.ai, we can communicate with patients in Spanish, while the AI tool recognizes and summarizes the conversations. Sunoh.ai lets providers reallocate extra time from paperwork to patient diagnosis. The lowered documentation burden helps mitigate provider burnout by enabling them to manage more patients effectively and finish an hour earlier.”

Sunoh.ai is poised to become an indispensable tool for many healthcare providers across the nation. Its ease of use, adaptability, and advanced multilingual support are instrumental in ushering in an era of enhanced medical documentation and patient satisfaction.

To learn more about Sunoh.ai and it’s integration and other cutting-edge AI-powered enhancements, click here.

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