One Key for 2022: Staying Focused on Patients

  • 1 February 2022
  • Blog

eClinicalWorks

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Stability, continuity of care, and outstanding service matter

National Patient Recognition Week occurs each year during the first week of February, coinciding with another popular event — Groundhog Day. This year, we imagine that winter’s duration is probably not the first thing on the minds of providers and patients. They’re more likely to be asking how much longer the COVID-19 crisis will last!

The answer to that question is beyond the power of even Punxsutawney Phil, Pennsylvania’s famous groundhog weather forecaster. But we can safely say that midwinter is the perfect time for healthcare practices to pause and consider ways to rededicate themselves to the folks who matter most — their patients.

How to keep patients coming back

Having a strong healthcare IT partner like eClinicalWorks® by your side can make patient satisfaction an integral part of your practice’s daily routines. eClinicalWorks offers a comprehensive set of Patient Engagement tools, some of which include:

  • healow® Open Access® – A simple-to-use online appointment scheduling tool that lets patients book an appointment that works with their schedule.
  • healow CHECK-IN™ – A convenient, contactless check-in solution that offers patients a safe way to check in for appointments, complete previsit paperwork, update insurance and demographic information, fill in questionnaires, and make copays/settle balances.
  • eClinicalMessenger®Messenger sends automated appointment reminders to patients for upcoming appointments by email, voice, and/or secure text message. Patients can also gain access to lab results and receive reminders about upcoming vaccinations or health screenings.
  • healow TeleVisits™ Our comprehensive telehealth solution gives patients a way of meeting with providers virtually when applicable. healow TeleVisits makes healthcare more convenient for both the patient and provider.

Our pledge to better patient care

At eClinicalWorks, we constantly find ways to innovate and enhance our EHR solutions to better patient care. We are dedicated to creating tools that empower patients and play a part in their care and wellbeing. Together, we hope to celebrate many more National Patient Recognition Weeks.

How are you celebrating National Patient Recognition Week? Show us! Use #NationalPatientRecognitionWeek on social media and tag @eclinicalworks.

To learn more about strengthening Patient Engagement, download our eBook below.

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