Sales: 508-836-2700
How a Practice Found Success With Telehealth & Contactless Check-In
- 10 December 2020
- Blog
eClinicalWorks
On March 16, Internists Associates of Ridley Park, Pennsylvania closed their physical doors to the world. But that didn’t mean that the care ever stopped for the more than 8,000 patients who rely upon the practice.
Ruth Murphy, office manager for the practice, explains how telehealth and contactless check-in technology kept the practice going during these unprecedented times.
healow TeleVisits™ was one of the most important tools for the practice when the COVID-19 pandemic started.
“We never stopped seeing our patients,” she said. “We saw them with telehealth right up until we reopened our doors in June.”
A new tool becomes essential
Once the practice reopened their doors, contactless check-in became an essential tool for limiting the number of patients in the waiting room and reducing the spread of COVID-19.
“It’s worked very well — the patient flow is a lot better even before COVID,” she said. “In the past, you’d have six patients standing in a line; we don’t have that anymore. There is no line!”
Ruth Murphy is hopeful that telehealth technology will remain relevant once the COVID-19 pandemic ends — particularly for patients with flulike symptoms. And when it comes to the future, she remains positive and is ready to overcome any challenges that come her way.
“We’re ready to adapt; every day is a new day,” she said. “We do what we need to do to make things easier and safer.”
To learn more about how healow TeleVisits™ and contactless check-in has helped Internists Associates watch the video below.
Related Post
- 15 February 2024
- Blog
AI Medical Scribes in Remote Healthcare Services
- 6 February 2024
- Blog
Priority One for 2024: Staying Focused on Patients
- 7 November 2023
- Blog
Embracing Technology for Startup Weight Loss and Medical Spa Clinics
- 27 September 2022
- Blog
Back to School — for Your Practice, Too!
- 21 June 2022
- Blog
Dermatology Made Easier This Summer
- 25 March 2022
- Blog
HIMSS22 Outlines Opportunities in Healthcare
- 17 February 2022
- Blog
Defense Matters: Keeping Remote Medicine Safe
- 1 February 2022
- Blog
One Key for 2022: Staying Focused on Patients
- 28 January 2022
- Blog
4 Patient Engagement Solutions to Help Patients and Practices in 2022
- 25 January 2022
- Blog
The Right Tools During Challenging Times
- 19 January 2022
- Blog
Healthcare 2022: Regulatory Trends to Look for in the Year Ahead
- 15 December 2021
- Blog
Meeting Staffing Needs: Looking Beyond COVID-19
- 18 November 2021
- Blog
Remaining Vigilant in the Lung Cancer Fight
- 4 November 2021
- Blog
Telehealth Is Long-Established Science Fact
- 28 October 2021
- Blog
Why the Healthcare Kiosk Still Matters Today
- 26 October 2021
- Blog
2021 National Conference: Opening a New Chapter in Healthcare IT
- 21 September 2021
- Blog
A Better Front Office Could Be Just Minutes Away
- 2 September 2021
- Blog
It’s Time for a Better Check-in Solution
- 24 August 2021
- Blog
In Healthcare, First (and Last) Impressions Matter
- 12 August 2021
- Blog
Using hello2healow for Patient Outreach in Florida
- 27 May 2021
- Blog
When Neurological Care Cannot Wait
- 20 May 2021
- Blog
Solutions for Allergy Testing, Tracking, and Treatment
- 16 March 2021
- Blog
A Partner for Reinventing Your Practice
- 2 March 2021
- Blog
What it Takes to Better Know Your Patients
- 25 February 2021
- Blog
Meeting the Challenge of Vaccine Administration
- 9 February 2021
- Blog
How healow CHECK-IN™ is transforming healthcare
- 29 January 2021
- Blog
Putting the Pieces Together for Quality Healthcare
- 30 December 2020
- Blog
2020 eClinicalWorks Year in Review
- 22 December 2020
- Blog
Thirlby Clinic: Using Telehealth and CCM for Better Disease Management
- 15 December 2020
- Blog
A Challenging Year Is Ending — New Opportunities Ahead
- 24 November 2020
- Blog
The Continuing Influence of Telehealth
- 19 November 2020
- Blog
Meeting the Demand for Behavioral Health Services
- 12 November 2020
- Blog
Reinventing Healthcare for a Brighter Future
- 11 November 2020
- Blog
Show Me the Money Methods!
- 6 November 2020
- Blog
How Little River Medical Center Thrived During the Pandemic
- 19 October 2020
- Blog
How Telehealth, CCM, and Contactless Check-In Revitalized a Practice in Need
- 15 October 2020
- Blog
Targeting Behavioral Health, Remote Care & More
- 30 September 2020
- Blog
Surviving COVID-19: Telehealth and Beyond
- 21 September 2020
- Blog
3 Important healow TeleVisits Features
- 9 September 2020
- Blog
It’s Your Practice — Dream Big!
- 3 September 2020
- Blog
How Contactless Check-In Is Making Care Safer for a Healthcare Practice
- 1 September 2020
- Blog
Back to the Basics During the COVID-19 Era
- 28 August 2020
- Blog
How the Patient Portal Is Making a Difference for a Pediatric Practice
- 24 July 2020
- Blog
Pushing Boundaries, Reaching New Horizons
- 17 July 2020
- Blog
How to Keep Your Patients & Staff Safe During COVID-19
- 1 July 2020
- Blog
How to Digitize Your Front Office
- 29 June 2020
- Blog
The Telehealth Revolution Continues
- 24 June 2020
- Blog
How Advocare Put healow TeleVisits™ to Work
- 17 June 2020
- Blog
How Telehealth Is Connecting Patients & Providers
- 12 June 2020
- Blog
Finding a New Normal: The Patient Experience
- 10 June 2020
- Blog
Minding Mental Health During COVID-19
- 3 June 2020
- Blog
Expanding the Range of Specialty Care
- 1 June 2020
- Blog
Reinventing Your Practice
- 29 May 2020
- Blog
What Telehealth Could Mean for Practices Today
- 27 May 2020
- Blog
Resourceful Action During Extreme Times
- 21 May 2020
- Blog
Like Telehealth? There’s More!
- 19 May 2020
- Blog
The Numbers Behind TeleVisits
- 16 May 2020
- Blog
What Telehealth Can Do for Specialty Practices
- 13 May 2020
- Blog
Routine Care During Nonroutine Times
- 12 May 2020
- Blog
How Telehealth Will Make The 21st Century Ours
- 8 May 2020
- Blog
Seeing Medicine in a New Light
- 7 May 2020
- Blog
Telehealth: Healing Action at a Distance
- 5 May 2020
- Blog
3 Patient Stories of TeleVisits in Action
- 1 May 2020
- Blog
Sustaining Medical Practice During COVID-19
- 29 April 2020
- Blog
The Evolution and Importance of Telehealth
- 27 April 2020
- Blog
Deriving Greater Value from Telehealth
- 24 April 2020
- Blog
3 Practices Finding Success With Telehealth
- 22 April 2020
- Blog
How Innovation Fueled the Rise of Telehealth
- 20 April 2020
- Blog
Why You Should Activate Telehealth Today
- 17 April 2020
- Blog
3 Practices Using Telehealth to Improve Patient Care
- 15 April 2020
- Blog
Shift in the Medical Mindset
- 13 April 2020
- Blog
How Telehealth Kept a Patient Out of the ER
- 10 April 2020
- Blog
Speeding Toward a New Healthcare Paradigm
- 9 April 2020
- Blog
How Dallas Renal Group is Providing Care While Social Distancing
- 8 April 2020
- Blog
Swift Action Results in Change of Telehealth Regulations
- 7 April 2020
- Blog
How Central Ohio Primary Care Physicians is Reducing ER Visits
- 6 April 2020
- Blog
Securing Access to Care During a Pandemic
- 3 April 2020
- Blog
How Telehealth is Keeping Patients Safe at Trusted Doctors
- 2 April 2020
- Blog
Flattening the Curve With Telehealth
- 1 April 2020
- Blog
How First Choice Neurology Transformed Their Practice With Telehealth
- 31 March 2020
- Blog
Telehealth and Mental Health in a Time of Crisis
- 27 March 2020
- Blog
How SG Pediatrics are Using TeleVisits to Help Patients
- 26 March 2020
- Blog
The eClinicalWorks Telehealth Advantage
- 25 March 2020
- Blog
How Televisits Have Transformed Comprehensive Sleep Center
- 24 March 2020
- Blog
Telehealth: Helping Throughout History
- 23 March 2020
- Blog
How healow TeleVisits Can Help During a Health Crisis
- 20 March 2020
- Blog
healow TeleVisits: How Fast Deployment Helps
- 11 March 2020
- Blog
Expanding Access to Care With healow TeleVisits
- 8 January 2020
- Blog
The State of Telehealth in 2020
- 14 August 2019
- Blog
Patient-Centered Care: How the Approach Can Improve Healthcare
- 5 June 2019
- Blog
3 Ways That Telehealth Is Improving Healthcare
- 9 January 2019
- Blog
Telehealth – Rural Health Center
- 1 November 2018
- Blog
Three Ways Telemedicine Improves Care for Providers and Patients
- 6 October 2018
- Blog
Making Connections on Saturday
- 30 May 2018
- Blog
ADHD and Telemedicine: A Natural Fit
- 20 March 2015
- Blog
The Next Phase of Innovation in Healthcare
- 20 March 2015
- Blog
