Healthcare Practices Benefiting with eClinicalWorks AI Capabilities

Artificial intelligence (AI) is a powerful tool, with the potential to fundamentally transform the practice of medicine and the delivery of healthcare. AI-related technologies are gaining increased significance and being applied in healthcare.

A June 2019 article in Future Healthcare Journal, The potential for artificial intelligence in healthcare, noted that even then — five years ago — AI was being employed in key areas of medicine, including diagnosis and treatment recommendations, patient engagement and adherence, and administrative activities.

In recent years, as the healthcare industry has faced some significant challenges, including provider burnout, shortage of medical staff, increased administrative burdens, and more — the role of AI in medicine has grown sharply.

A 2021 follow-up article in Future Healthcare Journal, Artificial intelligence in healthcare: transforming the practice of medicine, implies that application of AI in healthcare, coupled with cloud-based technology, has the potential to address key challenges. Many providers are applying these technologies to improve healthcare delivery at their practice.

Last year, eClinicalWorks introduced a series of AI functionalities that are integrated with the latest version of our multidimensional EHR, V12. Since then, many practices have implemented one or more of these AI-driven technologies to achieve better results.

AI Assistant for PRISMA

PRISMA, the industry’s first health information search engine, brings together medical records from all available sources, from small clinics to large hospital systems whose EHR systems participate in the Carequality® and CommonWell® Health alliance networks. The new AI Assistant for PRISMA provides quick access to highlights of a patient’s complete medical history.

Bluebonnet Family Medicine Health and Wellness Clinic, a Texas-based family medicine clinic, implemented AI Assistant for PRISMA. The practice has reportedly saved significant time spent on scrolling through complex and dense patient records from hospitals or other practices.

Image AI for Fax Inbox

Image AI using facial recognition manages inbound faxes, matches them to patients, and interprets their purpose, thereby saving considerable time and resources. Rheumatology Associates of Oklahoma has achieved a 75% accuracy rate directing faxes to the exact patient with eClinicalWorks Image AI technology.

Sunoh.ai

And perhaps the most-impactful development of the past year was when eClinicalWorks integrated with Sunoh.ai to streamline clinical documentation, offering doctors and patients alike an immersive and unique experience. Many eClinicalWorks users have implemented Sunoh’s AI medical scribe technology and experiencing faster and more efficient documentation, saving time they can spend focusing on patient care and achieving better work/life balance.

Most recently, Douglas County Family Practice reported 90% faster clinical documentation with Sunoh.ai. Binu George, M.D. has achieved increased stethoscope time with patients, which allows for 100% face-to-face interaction.

healow AI-Powered No-Show Prediction Model

healow® AI-Powered No-Show Prediction Model uses AI machine learning to predict a practice’s no-shows with up to 90% accuracy. It helps save loss of time and money due to missed appointments, last-minute cancelations, and reschedules. This technology helps decrease no-show rates and optimize appointment schedules.

HealthCare Choices NY, Inc., a Federally Qualified Health Center (FQHC), implemented the technology and successfully increased the show rate for appointments with a high risk of no-show by 155%.

Staying up to date with the latest healthcare technology trends and best practices is not just beneficial but essential for delivering quality patient care. It empowers healthcare practices to offer enhanced patient outcomes, streamline operations, and achieve cost savings. Moreover, it fosters better communication and engagement with patients while providing a competitive edge in a continuously evolving industry.

By embracing AI advancements, healthcare professionals can ensure they are delivering the highest standard of care, ultimately leading to healthier and more satisfied patients.

To learn more about how to implement AI technology at your practice, visit www.eclinicalworks.com.