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eCW Users Excited to Implement AI at Their Practices

1 August 2024
Blog

eClinicalWorks

Doctor holder tablet and AI symbols in the center

The eClinicalWorks® 2024 Health Center Summit was a fusion of anticipation, inspiration, and technological revelation. Attendees expressed their excitement about the prospects of implementing eClinicalWorks (eCW) AI technology at their healthcare practices. Last year, eCW introduced a series of groundbreaking AI functionalities integrated within the multidimensional V12 EHR system to streamline workflows, enhance office efficiency, and improve patient satisfaction. Even more, AI technology is said to relieve physicians from administrative burdens.

Some of the attendees shared their experiences of how AI technology has turned up the efficiency in their clinical operations:

AI-powered solutions

Larry Owen, Family Health Centers

“eClinicalWorks is technologically the best product in the market. It has integrated Behavioral Health and Population Health. We’re now looking forward to adopting the AI products as well.”

Mice Cheng, Thubermist Health Centers

“I’ve been working with eClinicalWorks for the last 12 years. I can only imagine the AI capabilities eClinicalWorks will have to help us alleviate a lot of positions and staff [of] burnout.”

Yakoov Schwartz shared similar excitement about harnessing innovative AI capabilities integrated within eClinicalWorks EHR at CHEMED Health Centers.

Candice Fugate, Trusted Doctors

“I’m very excited about AI because it will allow me to look at my patient instead of the EMR.”

“It’s going to allow me to get home faster so I have more time with my family, and it actually allows me to provide better care for my patients, which is the end point of what I want.”

Misty Cunningan, DePaul Health Center

In addition to Sunoh.ai, Cunningan is excited about implementing the eCW AI bundle, especially Image AI for fax inbox, which will allow them to capture patient information ahead of time.

Ambient listening technology

Sunoh.ai medical scribe

Gayatri Ankem, Community Health Center of the New River Valley

Ankem expressed her excitement about implementing Sunoh.ai at her health center. It’s an EHR-agnostic AI-powered medical scribe solution that transcribes patient-provider conversations into clinical documentation. It offers a unique and immersive experience for doctors and patients, making the documentation of clinical notes faster and more efficient.

William Cooke, Well Care Community Health

“I’ve been excited about the new AI features specifically. I’ve been using the Sunoh.ai, the ambient listening technology.”

“The cool thing about Sunoh is that I can bring my iPhone into the exam room and use the eClinicalTouch® app on my phone to record conversations with my patients.”

“I was skeptical at first. I thought that all the extra stuff that we talked about during an exam wouldn’t get filtered out, but it does. When I get back to my desk and start going through the visit with the patient, it provides me with an articulate clinical summary.”

Neelay Gandhi, Preferred Health Partners

Gandhi appreciates the much-needed relief Sunoh.ai provides to physicians by simplifying clinical documentation. According to Gandhi, the software is user-friendly, requiring just an open laptop to operate. It listens to the entire patient visit and, upon completion, automatically sorts and inputs the information accurately.

Gandhi finds it particularly helpful to remind him of specifics, such as referrals, that might otherwise be forgotten in the rush of a busy schedule. This assists in ensuring all patient information and actions are correctly recorded and followed up, greatly aiding in efficient patient care management.

Looking ahead

The eCW 2024 Health Center Summit raised the bar for integrating AI technology in healthcare practices. The excitement and eagerness displayed by the users of the eCW EHR system show a collective movement toward embracing technology for enhanced efficiency and improved patient care.

As AI integration evolves, it’s clear that the future of healthcare lies in leveraging technology to deliver better outcomes. The summit confirmed that we stand at the precipice of a healthcare revolution, where AI is no longer a distant concept, but a tangible tool poised to redefine patient care and healthcare delivery.

To learn more about how to implement AI technology at your practice, visit www.eclinicalworks.com.