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Conference Ends, but the Learning Goes On

27 October 2024
Blog

eClinicalWorks

Knowledge matters more when you share it with colleagues

Sunday morning at the eClinicalWorks® and healow® National Conference just feels different — and a little bit special. After two days of announcements, renewing friendships, and traipsing about to one breakout session after another, you’re feeling more at home.

By now, you see some familiar faces. You’ve made friends from Maine to California and many places in-between. You know your way around the wide-open spaces of the Gaylord. You’ve enjoyed the Saturday Night Celebration. Things are more relaxed. More Sunday morning.

But no less serious for all that.

For attendees, Sunday morning at Conference is also the time to remember why they’ve come to Grapevine.

Remember your checklists, even back home

By twos and threes, attendees make their way to the last of their sessions. It’s a time to look over checklists, ask those long-standing questions, and make additional connections. Time to stop by eCWCentral, chat with a vendor or two, or perhaps stop by Support and Training.

Most of all, it’s a time to remember that what happens at National Conference isn’t meant to stay at National Conference. The information you gather here is meant to be shared with professional colleagues back home.

There are plenty of ways to do that once you get back to work:

Share the notes and checklists that guided you through the Conference. Whether you choose to hold departmental meetings or just share your knowledge with selected colleagues, don’t keep it to yourself. Helping others understand the value of in-person attendance can lead to fresh ideas and new approaches. And it can build excitement among colleagues who may choose to join you for next year’s Conference in Orlando.
Many practices find that attending a one-day eCW Day event is a great way to get caught up on the latest healthcare IT solutions, meet with experts, and get inspired — all for free and in a city near you. These events resume in January. Check the complete schedule here.
The eClinicalWorks website contains a wealth of information about the products and services you use daily. There are blogs, dozens of customer success stories, the latest company news, and much more.
Keep an eye on our website and your email inbox in the coming days as we release more videos and announcements about the products and services unveiled at our Conference. And if you want to stay on top of the latest, you can sign up for our newsletters here.

Hope for the healthcare future

As CEO Girish Navani notes during each year’s Keynote Address, our National Conference is first and foremost about the thousands of caring providers who make a difference for millions of patients every day.

That spirit means lots of innovation, but innovation with a purpose.

One of the final sessions of the Conference on Sunday morning, on the new in-patient Behavioral Health module, exemplified that approach. It was developed to address the needs of facilities that have struggled to find ways to unify the treatment of patients.

The lengthy session title helps explain the broad scope of the challenge: 24-Hour Care: Crisis Stabilization, Detox, Residential and Inpatient Behavioral Health with Our New BHIS Module.

But the idea is much simpler.

Amanda Hayes, Director of Nursing, Emergency Psychiatric Services for Nashville-based Mental Health Cooperative, has worked with the eClinicalWorks experts on the new module.

Her organization was already using eClinicalWorks, including PRISMA, and healow Insights. But with 75 providers, 700+ users, 20,000 patients, and a wide variety of medical needs and challenges each day — across Behavioral Health, physical health, addiction services, and emergency psychiatric services — they needed still more.

“We need this to flow better!” Hayes told the Sunday session.

Innovation and improvement everywhere

And it has. Now, a “one patient, on chart” approach unifies everything in the patients’ eCW records. Less work on input. No duplication of data. Everything is available when and as needed. A month in, Hayes’ organization has been able to move away from other systems and solutions to a single, unified workflow. Patients are followed from the initial call through assessment, treatment, disposition, follow-up care, and billing.

That kind of innovation and improvement isn’t limited to Behavioral Health. It is found in every new version of the core eClinicalWorks EHR, in our products for health centers, in healow Insights, Population Health, Patient Engagement, and Revenue Cycle Management.

Simply put, everything we do, from one National Conference to the next, year after year, is done for our customers and their patients.

Safe Travels and See You in Florida

So, thank you for attending NC24. Thank you for your enthusiasm, your questions, your feedback, and your ideas. We’ll continue to listen and act on your ideas. Our first 25 years — and 10 years of healow — have put us on the road to a brighter healthcare future. Together with you, we are honored to continue that journey.

We wish you safe travels home and look forward to your joining us again next year at our 2025 National Conference in Orlando, Florida, September 26-28, 2025.