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Automate Your Fax Inbox with Image AI Assistant

14 November 2024
Blog

eClinicalWorks

In an average healthcare practice, the daily influx of faxes can present a significant administrative burden. These faxes, including patient lab results, X-rays, referrals, and more, must be painstakingly identified, analyzed and routed to the appropriate patient records by the front-office staff. This process can consume a significant amount of time.

According to a July 2024 article published at TheLancet.com, artificial intelligence, by automating routine tasks, enables healthcare professionals to focus more on complex patient care and decision-making.

eClinicalWorks Image AI Assistant is designed to streamline this process by automating the task of document recognition, effectively reducing the workload and expediting the routing of incoming faxes to the relevant patients’ Progress Notes. This innovative solution presents an efficient and accurate approach to managing the high volume of information in a busy healthcare practice.

“Implementing the eClinicalWorks Image AI Assistant helps save over two minutes per fax and an hour daily. As an independent practice owner, I manage various responsibilities from office tasks to providing healthcare services. It is not unusual for our practice to receive 40-50 faxes daily. The AI technology automatically assigns the incoming fax documents to the respective patient, allowing me to simply review and approve the match. The time-savings allow me to focus on my clinician duties and spend more time on patient care. Image AI helps streamline workflows, enhance operational efficiency, and improve patient outcomes. We’re looking forward to implementing Sunoh.ai as well to streamline clinical documentation.”

–Dr. Joel Keenan, owner of York Primary Care

In the digital age, the healthcare sector is continuously leveraging innovative technologies to optimize operations and improve service delivery. The eClinicalWorks Image AI solution offers a compelling way to automate this process, providing several substantial benefits to your practice.

Benefits of Leveraging the Image AI Assistant for Fax Inbox Management

Timesaving: The Image AI solution can save an average of 2-3 minutes per fax, which can accumulate to significant time savings over the long run. This allows your staff to focus on other important tasks, improving overall practice efficiency.
Reduces Clicks: AI automation significantly reduces the clicks required to manually manage faxes and makes the process more user-friendly.
Eliminates Manual Errors: Since the AI solution handles fax management, the risk of manual errors is significantly reduced. This ensures higher accuracy in data management and enhances patient care quality.
Faster Document Recognition: The Image AI solution recognizes documents faster than manual methods. This speed in document processing ensures a smoother workflow and quicker responses to patient needs.
Resource Optimization: The time saved on managing the fax inbox can be spent on other priority tasks. This leads to improved resource optimization, enabling your practice to achieve more within the same time and with the same staff.
Reduces Staff Burnout: By automating repetitive tasks like fax management, staff can focus on more meaningful work. This not only increases job satisfaction but also reduces the risk of staff burnout, leading to a more sustainable work environment.

The eClinicalWorks Image AI solution offers a powerful tool to transform your practice’s incoming faxes. By automating this process, you can reap the benefits, including time savings, reduced manual errors, faster document recognition, resource optimization, and reduced staff burnout.

By leveraging this AI technology, your practice can increase efficiency, improve patient care quality, and create a more fulfilling work environment for your staff. To learn more about eClinicalWorks AI solutions visit www.eclinicalworks.com.