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3 Tools That Could Keep Your Patients Engaged

20 November 2019
Blog

eClinicalWorks

Consider the following paragraph:

11-5-5-16-9-14-7 16-1-20-9-5-14-20-19 5-14-7-1-7-5-4 1-14-4 3-15-13-9-14-7 2-1-3-11 20-15 25-15-21-18 16-18-1-3-20-9-3-5 3-15-21-12-4 3-15-13-5 4-15-23-14 20-15 19-15-13-5-20-8-9-14-7 1-19 19-9-13-16-12-5 1-19 7-15-15-4 3-15-13-13-21-14-9-3-1-20-9-15-14. 23-8-5-14-5-22-5-18 20-8-5-18-5’19 1 16-18-15-2-12-5-13, 11-14-15-23-9-14-7 1-14-4 21-14-4-5-18-19-20-1-14-4-9-14-7 20-8-1-20 20-8-5-18-5 9-19 1 19-5-20 15-6 20-15-15-12-19 20-8-1-20 3-15-21-12-4 19-15-12-22-5 20-8-5 16-18-15-2-12-5-13 3-15-21-12-4 13-1-11-5 25-15-21-18 12-9-6-5 5-1-19-9-5-18 1-14-4 11-5-5-16 25-15-21-18 16-18-1-3-20-9-3-5 1-6-12-15-1-20.

Does the paragraph make sense to you?

Without this tool, it could take a long time to decode what is being said. People can locate the information they intended to find elsewhere, and the same could be said about which practice a patient decides to go to.

90% of patients no longer feel obligated to stay with healthcare providers that don’t deliver a satisfactory online experience.

Here are three tools that could help you engage new and existing patients:

Online Appointment Booking
Telehealth Solutions
Messenger Campaigns

Online Appointment Booking

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Patients are busy people. Patients today expect to be able to request and even book appointments online. One survey found that 77% of patients consider it important to be able to book, change, or cancel appointments electronically.

The healow app lets patients request or book appointments from their phone.

Telehealth Solutions

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Sometimes, it may be difficult for a patient to make it to a routine physical office visit. 77% of consumers would consider seeing a provider virtually and 19% already have.

healow TeleVisits™ is a convenient and secure way for providers to deliver an in-office experience that could not only make your patients’ lives easier but yours as well.

Messenger Campaigns

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Messenger Campaigns® are designed to reach targeted sets of patients who can benefit from additional health reminders. Patients can be notified from a variety of different mediums ranging from personalized voice messages to a notification in the healow app. These reminders could prove lifesaving in the case of reminding patients with a chronic illness that an important appointment is coming up.