Contact Center Solutions

healow Genie, an AI-powered contact center solution, combines the power of human care with the analytical speed and accuracy of artificial intelligence. It instantly answers your patients’ calls, provides prompt answers to common questions, and directs patients to the right resources for more complicated inquiries.

With Genie, your practice has an AI-powered assistant on the job 24/7/365.

• It answers all calls instantly with zero initial on-hold time.
• It provides answers to common questions quickly.
• It automates outbound calls for appointment reminders and outreach campaigns and notifies those on your waitlist of last-minute openings.
• It transcribes call summaries so that providers have what they need for follow-up care.

Genie is a 24-hour-a-day assistant that delivers peace of mind to patients and their families.

Visit https://genie.healow.com/ to learn more.