Why Choose eClinicalWorks?

Dreams are not the ones you see while you are sleeping, dreams are the ones you see that don’t let you sleep.

Why Choose eClinicalWorks?

eClinicalWorks Mission
“Make a change by dedicating our professional careers to improving healthcare by providing technology and services to reduce costs, reduce errors and improve the quality of care.”

In the next 10 years, eClinicalWorks projects that 100,000 providers will be using the company’s software, impacting patient care for 100 million patients.

Well-established Company
eClinicalWorks is a privately-held, profitable company that focuses on establishing long-term relationships with customers, serving them in six different time zones--from Hawaiian to Eastern. The company has had no debt since inception and has been profitable every quarter since 2000. Remaining a private company with no outside investors means that eClinicalWorks is focused solely on customers and not distracted by Wall Street or venture capitalists.

The company’s success spurred a Harvard Business School case study, titled “eClinicalWorks: The Paths to Growth,” by Professor Robert F. Higgins that is available at www.harvardbusinessonline.com.

eClinicalWorks employs more than 700 people across its Westborough, Mass., headquarters and New York and Georgia offices.





Customer Base and Specialties
eClinicalWorks is ideal for practices of all sizes: large hospital systems use eClinicalWorks for their affiliated physicians; large and small health systems; large and medium medical group practices, including FQHCs and community health centers; and small and solo provider practices all benefit from this system. Its EMR/PM solution has been deployed in all 50 states, with more than 25,000 providers using eClinicalWorks. The company has a 98.9% renewal rate based on figures from maintenance contracts and Software-as-a-Service (SaaS) renewal agreements – one of the highest customer retention rates in the country.

eClinicalWorks customers are physicians in primary care practices as well as nearly every specialty. Most verticals, from private practices and health centers to hospital and health centers, are experiencing benefits from eClinicalWorks EMR/PM system.

“We deploy our system into practices of all sizes, offering just as much attention to detail to the solo provider practice as we do for our enterprise customers,” said Girish Kumar Navani, CEO and co-founder of eClinicalWorks. “This focus to individual providers has maintained our customers’ trust in the company and has been the secret to our success.”

One Product--All Needs
Its unified Electronic Medical Records and Practice Management (EMR/PM) system streamlines workflow and increases efficiency resulting in positive ROI for practices (view examples of customer success on Staten Island [http://www.eclinicalworks.com/pdf-news/MSSNY-3-08-b.pdf] and in Florida [http://www.eclinicalworks.com/small-practice-case-study.php]). eClinicalWorks award-winning technology provides the features needed to improve patient care while streamlining front and back office administrative functions. It is designed specifically to help enhance the patient’s experience from check-in to check-out with comprehensive Front, Mid and Back office management tools.

E-prescribing features in addition to integration with most major labs and in-patient hospital systems provide the practice with patient information beyond care delivered within the office walls. Couple the EMR/PM system with any additional solutions, including its Patient Portal, Electronic Health eXchange, eClinicalMessenger and eClinicalMobile, to further extend the use of the solution.

Easy to Use
Intuitive and user-friendly GUIs facilitate ease of use by all levels of user within the practice. eClinicalWorks is easy to learn and includes voice and handwriting recognition. It also allows for customized templates that maintain a list of reusable information.

Innovation
eClinicalWorks is continuously innovating and adding functionality requested by our customers. It produces product releases on a regular basis filled with enhancements our customers have asked for.  Most EMR companies produce releases only once a year.

Awards
eClinicalWorks is a highly decorated application, winning dozens of awards over the years, including numerous TEPR awards and being named Inc. Magazine’s Inc. 500 list of the fastest-growing private companies in 2008 and 2007. Our customers are being recognized for the success they have had using eClinicalWorks, with two customers receiving 2008 HIMSS Davies Awards, which honor excellence in implementing electronic health records (EHRs).

Affordability
In addition, eClinicalWorks has been consistently recognized as a great value. There are no database licenses to buy, and no additional costs for faxing or costs per computer.

No Third Party Software Costs
Unlike the competition, eClinicalWorks does not require customers to buy a separate database license, in some cases two separate database programs like ORACLE 9i and MICROSOFT SQL SERVER. Approximate cost savings of $1,500 to $5,000 are seen, depending on the size of the practice. 

No Additional Costs per Computer or User
Customers can install eClinicalWorks on any number of computers – Desktops, Laptops, PDAs, and Tablet PCs, at home or at the office, and not have to pay any additional costs. This provides a savings of approximately $250 per computer per practice.

You will end up saving significantly over the competition.  Let eClinicalWorks help your practice be more successful and profitable...contact us to get started right away!