SOLD OUT!

2010 Northeast Regional Users’ Group Meeting

New York Marriott at the Brooklyn Bridge
March 26 and 27, 2010

Program Information

Schedule at a Glance

Please note: This is in draft mode and sessions will be added.

Subject	Speaker	Course Description	Room #
Day 1: Breakfast with Exhibitors - 08:00am-09:00am			Exhibit Area
Keynote Speakers - 09:00am-10:30am
Conference Opening Keynote (09:00am-09:25am)	Girish Kumar Navani CEO, eClinicalWorks	Conference Opening Keynote (09:00am-09:25am)	Grandball Room E, D
Public Health and Improved Primary Care (09:25am-10:05am)	Thomas Farley, MD, MPH NYC Health Commissioner	Public Health and Improved Primary Care (09:25am-10:05am)	Grandball Room E, D
Welcome Address (10:05am-10:30 am)	Amanda Parsons, MD, MBA Assistant Commissioner, PCIP	Welcome Address (10:05am-10:30 am)	Grandball Room E, D
Session 1 - 10:40am-11:30am
"Patient Centered Medical Home": Transformation that matters!	Laura Brosen, PCIP Director of Quality Improvement Sal Volpe MD, PCIP Clinical Champion	Understanding the benefits of certification through NCQA Incentives and health care reform Linking PCMH to meaningful use How to make changes at your practice that help you function like a PCMH Learning how to involve your team in the process Techniques that worked for other practices Efficiencies gained through PCMH	A & B
Patient Portal Version 3.0 Best Practice/Advanced Training	Kirtan Adiecha, eCW Dhruv Bhasin, eCW	Would you like to learn key functionality in the Patient Portal? Are you anxiously waiting for the Patient Portal Version 3.0 upgrade? Attend this session if you want to learn more. Learn the features that will improve you and/or your practice’s productivity Discover the features that impact your patient’s care Walk away with knowledge you can take back to your practice for improved usage of the Patient Portal	D
The Big Picture: Managing Labs, Diagnostics and Procedures in eClinicalWorks	Zareen Razzaque, eCW Viraj Parikh, eCW	Do you want to learn how to best optimize the usage of the eClinicalWorks lab interface with your lab company? Attend this session to learn the tips and tricks for using the eClinicalWorks lab interface. Managing the lab interface Best practice implementation tips with a lab interface Enhancing the EMR functionality using the lab interface	E
Set up of CDSS, Structured Data and Order Sets	Parul Patel, MBA, eCW Rachel Cohen, Ph.D., PCIP Training Manager	Attend this training session to learn the basics of utilizing Structured Data, Order Sets, Smart Forms, CDSS, Registry, and Quality Reports.	F & G
eBO - v.2.0 Introduction	Rushabh Kamdar, eCW Amber Asaro, eCW	Show and learn icon navigation tools, learn to schedule reports, how to save and run report views, overview of canned reports and an overview of Query Studio in eBO.	H & I
eClinicalMobile Training Session	Tejvir Monga, eCW Minesh Gadhia, eCW	Attend this session to learn more about eClinicalMobile and the benefits that mobility can have on you as a physician. Learn the ins-and-outs of what patient information you can access, follow-up that can be performed, and levels of care that you can provide your patients when you are away from the office. See first-hand the ease of use of eClinicalMobile while a trainer explores the application with you directly from a mobile device. Walk away with knowledge of what it will take for your practice to implement and manage eClinicalMobile in your practice	C
Session 2 - 11:40am-12:30pm
Your Gateway Clearinghouse, Reports made Easy	Linda Steinway Eric Cohoon, Gateway EDI	Learn how to prepare clearinghouse reports - learn the most useful reports to monitor on a daily/weekly/monthly basis. Learn how to best navigate the Gateway web site - and learn integration tools that work with eCW and Gateway - from their partnership.	A & B
Tips, Tricks and way to save clicks	Amber Asaro, eCW Michele Quigley, LPN, PCIP EHR Specialist	If you want to learn how to reduce the number of clicks in order to decrease the time spent on a note, then join this session. Review Documents by using the Next® or Previous® button instead of going in and out of each document Using provider specific select defaults in Examination Using your Browse buttons Looking at the Vital Signs category for Trends rather than looking back at previous notes Navigating the small icon toolbar rather than going in and out of each category Five different ways of noting an assessment Adding a previous assessment with previous notes attached to that assessment Copying and pasting cumulative lab reports into the HPI	D
NYC Extension Center and how it can help your practice	Mytri Singh, PCIP Executive Director of Implementation Brent Stackhouse, Director of Finance and Business Development	Learn how the NYC Extension Center can provide you with services to help you implement an EMR and achieve federal Meaningful Use guidelines	E
Healthcare Reform: Where Do We Go From Here and How Do We Measure Progress	Susanne Powell, Director Of Government Affairs, Emdeon	As debate over healthcare reform continues in Congress, what’s the likely outcome and where do we go from here? This presentation will address three important points: Current status of healthcare reform and the policies that affect our industry; Importance of measuring and monitoring efficiency in healthcare – the US Healthcare Efficiency Index™; and Opportunities to achieve savings today – regardless of the outcome of reform.	F& G
eBO - v.2.0 Advanced Session	Rohan D'Souza, eCW Rushabh Kamdar, eCW	Learn how to create, run, and save reports in Report Studio. Learn the icon navigational tools. Create crosstab reports, use charts, and learn how to add filters, sort, and group data. Add prompts, perform calculations, create Drill-Through reports, and understand how reports are structured	C
Preparing Your Practice for Upgrades - Recommendations from eCW	Monali Thakkar, eCW Denise Hunt, eCW	You've just received an important upgrade message from eCW via auto practice upgrade (APU) tool...now what? What do YOU need to do to prepare and be successful in your practice? eCW will present Best Practices and tools made available as part of the eCW service package and ways that you can prepare successfully	H & I
Lunch - 12:30pm - 2:00pm - Meaningful Use Lunchtime Plenary with Amanda Parsons, M.D., PCIP Assistant Commissioner			E & D
Session 3 - 2:10pm-3:10pm: Skill Building Sessions
Billing: Little things mean a lot	Shatabdo Banerjee, eCW Anshuman Misra, eCW Pat Pooran, PCIP, Medical Billing Consultant Gale T. Axelrod, Manager, PCIP RCO	In this session you will learn the features that most users don’t really know exist. These features are designed to help you increase the productivity of staff and also to decrease known mistakes in the billing modules. Features such as various shortcuts, claim reports, and also assigning claims for your staff to follow up on will be discussed in this module. This session is geared towards staff members who scrub claims, post payments, and other users who work in the billing office.	H & I
Roadmap for Public Health and Meaningful Use in NYC with eClinicalWorks	Vaishali Kothari, eCW Jesse Singer, PCIP, Executive Director of Development	Would you like to know what the New York City Department of Health and Mental Hygiene (NYC DOHMH) and eClinicalWorks are doing to improve the health of New York City residents? From a local public health and federal meaningful use perspective, we will discuss and demonstrate current state and future plans to improve public health by meaningfully using eClinicalWorks.	D
Ask the experts: Try to stump the eCW Billing Gurus	Bonnie Fluet, eCW Jessica Noriega, eCW Dolly Ort, eCW	In this session, attendees will have the opportunity to ask questions of our billing experts. Whether you are a beginner, intermediate, or expert user - stop by with your questions. You should walk away with some time-saving tips and solutions for efficient use of the billing system.	F & G
Midmark Diagnostics: Diagnostic testing from within the patient’s chart	Jeff Wagner, Midmark Diagnostics	Join us while we demonstrate a resting ECG, stress ECG, upload a holter report, and perform spirometry from within the patient’s chart inside of eClinicalWorks. We will be using Midmark devices to show the integration of these tests from within your EHR, even when working in a THIN/Client environment.	C
Making the Most of Practice Defaults and My Settings	Ronak Shah, eCW Tejvir Monga, eCW	Practice Defaults and My Settings play a significant role in dictating practice workflows, system optimization, and customization. It is vital that each option is thoroughly understood, yet with all the options available, it is easy for Practice Defaults	E
Prevent the Most Common Post Go-Live Workflow Breakdowns: “What’s really going on in your practice?”	Shana Suslak, eCW Marisa Power, eCW	Have you ever wondered what is really going on in your practice? Are staff members addressing all their tasks, are all the providers keeping up with their notes, is the workflow in the practice being executed efficiently and optimally, are there any major breakdowns in the workflow? This presentation will arm you with a few useful tips on how to monitor various aspects of your practice and will suggest some best practices to prevent workflow breakdowns.	A & B
Session 4 - 3:25pm-4:30pm
Investigating ICD-10, What to come in 20??	Bonnie Fluet, eCW	This session isn’t just for billers – providers and administrators, we want you too! We’ll discuss why ICD-10 is a hot topic today, illustrate how the format differs from ICD-9, and highlight the implications to you and your practice on the future of chart documentation and billing. The deadline may have been extended, but the planning is happening today.	A & B
Planning and Optimizing your practice Workflow, and e-Prescribing Best Practices	Shaleen Dutta, eCW Seema Tayal, eCW	Strategies for identifying staff roles and responsibilities, including: Implementing Fax server, EMR, and a Lab interface after Practice Management Best practice solutions using eCW front, mid-, and back office. e-Prescribing in eClinicalWorks is much more than just the electronic transmission of prescriptions to pharmacies. Learn about enhancements to basic e-prescribing that lead to better informed prescribing, improved patient safety and quality of care, and the opportunity to keep medication costs at a minimum for patients. Full adoption of the latest features in e-prescribing will likely qualify providers for current and future incentive programs, while reducing the risk of reductions in reimbursements in the future. Come hear how to take advantage of: External medication history Interaction checking Medication lists for reconciliation Rx eligibility checking Patient-specific formulary checking based on insurance coverage Relatives costs of generic vs. branded drugs Average wholesale prices of medications e-Prescribing to mail-order pharmacies Electronic refills	H & I
Learn How Physicians can achieve Meaningful Use by using eCW Products	Jinesh Gandhi, eCW Rachel Cohen, Ph.D., PCIP, Training Manager	Join us in this session as we review the Meaningful Use requirements as defined by American Recovery & Reinvestment Act (ARRA). During this session we will bring the audience through these requirements while demonstrating the functionality in eClinicalWorks.	D
"Patient Centered Medical Home" : Transformation that matters!	Laura Brosen, PCIP Director of Quality Improvement Sal Volpe MD, PCIP, Clinical Champion	Understanding the benefits of certification through NCQA Incentives and health care reform Linking PCMH to meaningful use How to make changes at your practice that help you function like a PCMH Learning how to involve your team in the process Techniques that worked for other practices Efficiencies gained through PCMH	F & G
Need Help with Your Lab or Diagnostic Interface? Our Interface Experts Are Here to Help!	Zareen Razzaque, eCW Vijitha Chennupati, eCW	eClinicalWorks' interface experts will be ready to answer your questions about lab and diagnostic imaging interfaces. Come prepared to ask questions and learn how to obtain the most value from interfaces.	E
Implementation Best Practices	Akruti Shastri, eCW Anupam Kashyap, eCW Matthew Rosenthal, PCIP Hospital Implementation Specialist	In this session, you will learn the critical success factors for an EMR implementation, the pitfalls you can avoid and how you can take charge of your implementation to accomplish the goals you have set. We will share the lessons learned from implementing thousands of providers	C
Networking - 5:00pm-7:30pm			Exhibit Area
Day 2: Breakfast with Exhibitors - 08:00am 08:30am			Exhibit Area
Session 1- 8:30am-10:00am
Provider Panel: Hear the Experiences of Providers Who Have Successfully Implemented eCW	Dr. Sumir Sahgal, Dr. Sal Volpe, Dr. Michele Reed, Dr. Rajesh Dharampuriya	Attend this session to learn about the how providers are using eClinicalWorks in their small practices	E & D
Session 1a - 10:10am-11:00am
What's New at eCW Since Last Year	Sidd Shah, eCW Robert Lynes, eCW	Attend this session for a sneak peak at some of the newest enhancements to eCW Product! Come take a look at eCliniMessenger, eCliniMobile and P2P just to name a few	C
Let the eCW Revenue Cycle Optimization (eCWRCO) improve your Revenue by Doing your Billing	Stephen Whelan, eCW Beth Hanka, eCW	If you want to concentrate on patient care and are tired of keeping up with changing regulations and billing staff turnover, consider outsourcing the billing to those trained and familiar with the eCW system. Attend this session to gain more information about the advantages of new outsourcing services. We’ll explain what it take for us to manage the billing processes on your system while you watch the results. Advantages of eCW outsourcing: Company that knows your system Up-to-date coding Eliminate staffing turnover & training requirements 99.9% electronic submission & faster turnaround Denial management Financial reporting	A & B
Tracking Immunizations and Reporting to Your State + ePrescribing Best Practices	Viraj Parikh, eCW Seema Tayal, eCW	Immunization management doesn't stop after the immunization has been given. eCW provides many tools for ensuring that vaccine inventory is tracked, the practice bills properly, and reporting to State Immunization Registries occurs in a timely and accurate manner. e-Prescribing in eClinicalWorks is much more than just the electronic transmission of prescriptions to pharmacies. Learn about enhancements to basic e-prescribing that lead to better informed prescribing, improved patient safety and quality of care, and the opportunity to keep medication costs at a minimum for patients. Full adoption of the latest features in e-prescribing will likely qualify providers for current and future incentive programs, while reducing the risk of reductions in reimbursements in the future. Come hear how to take advantage of: External medication history Interaction checking Medication lists for reconciliation Rx eligibility checking Patient-specific formulary checking based on insurance coverage Relatives costs of generic vs. branded drugs Average wholesale prices of medications e-Prescribing to mail-order pharmacies Electronic refills	F & G
Meaningful Use Presentation by NYC PCIP	Amanda Parsons, M.D., PCIP Assistant Commissioner	The Federal government will pay a provider up to $63,750 for demonstrating “Meaningful Use of an EHR”. But what is “Meaningful Use”? This session will: Give a brief history of meaningful use Explain the provider eligibility criteria Help you understand how you can become a meaningful user and reap the rewards!	D
Session 1b - 10:10am-12:00pm
eBO: The Financial Reports and Dashboards You Can't Leave Without	Rohan D'Souza, eCW	Attend this session to use the key financial reports available in eBO Overview of the financial reports Set up automated schedules for report generation Slice and dice data using drill-down capabilities Use financial dashboards and graphs for management summaries	H & I
eCW Demonstration of complete EMR & PM Module for Prospective Clients	Jinesh Gandhi, eCW	eClinicalWorks offers a seamlessly integrated product in all 50 states serving providers in 6 different time zones. This session will focus on eCW functionality and is designated for perspective PCIP clients looking for a EM/PM solution	E
Session 2 - 11:10am-12:00pm
Tips, Tricks and way to save clicks	Amber Asaro, eCW Michele Quigley, LPN, PCIP, EHR Specialist	If you want to learn how to reduce the number of clicks in order to decrease the time spent on a note, then join this session. Review Documents by using the Next® or Previous® button instead of going in and out of each document Using provider specific select defaults in Examination Using your Browse buttons Looking at the Vital Signs category for Trends rather than looking back at previous notes Navigating the small icon toolbar rather than going in and out of each category Five different ways of noting an assessment Adding a previous assessment with previous notes attached to that assessment Copying and pasting cumulative lab reports into the HPI	A & B
SmartForms, Specialty Forms, eCliniforms and Letters and Structured Data; What to Use and When?	Merlin Mathew, eCW Dhruv Bhasin, eCW	Learn the difference between SmartForms, Specialty Forms and Letters. See the SmartForms available in v8.0; and how SmartForms intersect with Order Sets and CDSS. Learn how to use the eCliniForms Toolbar to maximize efficient use, create new eCliniForms	F & G
Community Health Center Session: (For FQHCs and Diagnostic and Treatment Centers with ten or more providers across one or more sites)	Anshuman Misra, eCW Vicky Tiglias, PCIP, CHC Quality Improvement Specialist	Learn how to prepare your practice for Meaningful Use and other reward and recognition programs from the large practice prospective. Speak directly with a practice representative on their experience with applying for Patient Centered Medical Home Level 3 recognition using the eClinicalWorks software Topics will include “How to…” determine eligibility and meet the requirements for your practice identify barriers to success and implement changes across multiple providers, departments and sites evaluate your current status and set practical goals and timelines develop and optimize workflows that increase efficiency and improve patient care ensure maximum return on investment and create sustainability	C
NYC Extension Center and how it can help your practice	Mytri Singh, PCIP Executive Director of Implementation Brent Stackhouse, Director of Finance and Business Development	Learn how the NYC Extension Center can provide you with services to help you implement an EMR and achieve federal Meaningful Use guidelines	D
12:00pm - Conference Adjourns